Pace ADA Paratransit

Pace, the Suburban Bus Division of the Regional Transportation Authority

ADA paratransit (reported to NTD)

This agency reported ADA-eligible demand-response service to the NTD for 2024.

Headquarters
Arlington Heights, IL
Website
pacebus.com/ada
Phone
(866) 926-9631 (City of Chicago reservations; suburban areas have their own lines) Verified official source, checked 2026-10-17
Demand-response trips in 2024
3,215,055
Places served (NTD)
213 in 6 counties
NTD ID
50182

Fare: $3.25 per ride (cash exact fare, ADA ticket or Ventra); PCA rides free Verified official source, checked 2026-10-17

Booking: Reserve 1 day in advance. City of Chicago reservations 6 a.m.-6 p.m. daily; suburban 6 a.m.-6 p.m. weekdays, 8 a.m.-5 p.m. weekends/holidays Verified official source, checked 2026-10-17

How to apply: Eligibility is certified by the Northern Illinois Transit Authority (NITA): 312-663-HELP (4357), Mon-Fri 8:30 a.m.-5 p.m. Verified official source, checked 2026-10-17

Visitors: Out-of-town visitors should request Pace ADA Paratransit eligibility at least 7 days before the first day of travel Verified official source, checked 2026-10-17

Services, fares and hours

Service details reported to the NTD (2024)
ServiceOne-way fareBookingDays and hoursEligibility required
Purchased transportation (contractor)
ADA eligible
$3.25Book by the day beforeMon–Sun: 24 hoursNo
Transportation network company (purchased)
ADA eligible
$3.25Book by the day beforeMon–Sun: 24 hoursNo
Taxi (purchased transportation)
ADA eligible
$3.25Book by the day beforeMon–Sun: 24 hoursNo

Cities with a guide page

Counties served

Cook County, IL; DuPage County, IL; Kane County, IL; Kendall County, IL; Lake County, IL; Will County, IL

Report a correction for Pace ADA Paratransit

Last updated: 2026-10-17 (site build). Source: FTA National Transit Database (NTD), 2024 report year, retrieved October 17, 2026: coverage, fares and eligibility, service schedules, agency information. Blank fields mean the information was not in the source; we do not guess. Report a correction.