Paratransit in Grand Haven, Michigan

2 transit agencies reported demand-response (door-to-door) service in Grand Haven, MI, to the National Transit Database for 2024, including 1 with ADA paratransit.

At a glance

Main provider
Harbor Transit
One-way fare (NTD 2024)
$1.50
Booking window (NTD 2024)
Book at least 1 hour ahead
Service hours (NTD 2024)
Mon–Fri: 6:00 AM–6:00 PM; Sat: 9:00 AM–4:00 PM; Sun: 8:00 AM–12:30 PM
Phone
Not published in the NTD. Use the agency website.
Website
harbortransit.org

County: Ottawa County · Population (Census 2024 estimate): 11,045

Who provides paratransit in Grand Haven

Harbor Transit

Harbor Transit Multi-Modal Transportation System

Runs fixed-route transit: ADA paratransit requiredServes the whole city

This agency runs fixed-route bus, so it must offer ADA complementary paratransit (49 CFR 37.121). Its 2024 NTD demand-response report did not set the “ADA eligible” flag, so confirm the program name and rules with the agency.

Service details reported to the NTD (2024)
ServiceOne-way fareBookingDays and hoursEligibility required
Directly operated by the agency$1.50Book at least 1 hour aheadMon–Fri: 6:00 AM–6:00 PM; Sat: 9:00 AM–4:00 PM; Sun: 8:00 AM–12:30 PMNo

Pioneer Resources

Dial-a-ride / demand responseServes the whole city

This agency reported demand-response (dial-a-ride) service but did not flag it as ADA paratransit. Rules on who can ride may differ.

Service details reported to the NTD (2024)
ServiceOne-way fareBookingDays and hoursEligibility required
Directly operated by the agencyFree ($0 reported)Book at least 5 days aheadMon–Fri: 7:00 AM–5:00 PM; Sat–Sun: no service reportedYes

Federal rules: ADA paratransit fares can be no more than twice the regular bus fare, a personal care attendant rides free, and trips must be bookable the day before during the agency’s business hours (49 CFR 37.131).

How to apply

  1. Contact the paratransit provider for Grand Haven, MI and ask for an ADA paratransit eligibility application (most agencies also post it online).
  2. Complete the application. Many agencies also ask for an in-person or phone assessment and a statement from a health professional.
  3. The agency must decide within 21 days of receiving a complete application. If it does not, you must be treated as eligible until it decides (49 CFR 37.125).
  4. A denial must be in writing, give the reasons, and explain how to appeal.

Who qualifies for ADA paratransit

Visiting Grand Haven?

If you are eligible for ADA paratransit where you live, the provider here must give you service as a visitor for any combination of 21 days in a 365-day period, starting with your first trip. Bring proof of your eligibility from home. If your home area has no paratransit, the agency can ask for proof of where you live and, if your disability is not apparent, proof of disability (49 CFR 37.127; FTA guidance). After 21 days, you may be asked to apply locally.

Contact the provider before your trip so your visitor eligibility is on file. Using paratransit when you travel

Private wheelchair transportation near Grand Haven

Coming soon. This space will list private wheelchair-van and accessible-taxi companies serving Grand Haven, clearly labeled as featured listings. No providers are listed yet.

Run a wheelchair transportation service here? Listings are not open yet.

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Last updated: 2026-10-17 (site build). Source: FTA National Transit Database (NTD), 2024 report year, retrieved October 17, 2026: coverage, fares and eligibility, service schedules, agency information. Blank fields mean the information was not in the source; we do not guess. Report a correction.