MetroAccess

Washington Metropolitan Area Transit Authority

ADA paratransit (reported to NTD)

This agency reported ADA-eligible demand-response service to the NTD for 2024.

Headquarters
Washington, DC
Website
wmata.com/service/accessibility/metro-access/index.cfm
Phone
301-562-5360 (MetroAccess reservations; TTY 301-588-7535) Verified official source, checked 2026-10-17
Demand-response trips in 2024
1,396,962
Places served (NTD)
222 in 12 counties
NTD ID
30030

Fare: Twice the fare of the equivalent bus/rail trip, up to $4.50 Verified official source, checked 2026-10-17

How to apply: Written application plus an in-person interview (Metro provides transportation to the interview). Office of Eligibility Certification: 202-962-2700, option 7 Verified official source, checked 2026-10-17

Services, fares and hours

Service details reported to the NTD (2024)
ServiceOne-way fareBookingDays and hoursEligibility required
Purchased transportation (contractor)
ADA eligible
$4.00Book by the day beforeMon–Sun: 3:00 AM–2:59 AM (next day)No

Cities with a guide page

Counties served

Alexandria city, VA; Anne Arundel County, MD; Arlington County, VA; Carroll County, VA; District of Columbia, DC; Fairfax County, VA; Fairfax city, VA; Falls Church city, VA; Howard County, MD; Loudoun County, VA; Montgomery County, MD; Prince George's County, MD

Report a correction for MetroAccess

Last updated: 2026-10-17 (site build). Source: FTA National Transit Database (NTD), 2024 report year, retrieved October 17, 2026: coverage, fares and eligibility, service schedules, agency information. Blank fields mean the information was not in the source; we do not guess. Report a correction.